Refund policy

Return and Refund Policy

Thank you for your purchase with Lé Co. Given the perishable nature of our products,  we adhere to a strict no return and/or no refund policy.

Policy Details:

1. No Returns: Due to the perishable nature of our products and for hygiene purposes, we do not accept returns. We ensure that all items are in consumable condition by pets before they are dispatched to our customers.

2. No Refunds: All sales are final. Once an order has been confirmed and payment made, it cannot be cancelled, changed, nor will it be refunded. It is your sole responsibility to review your order carefully before checking out.

3. Damaged or Incorrect Orders: In an unforeseen event that your order reaches you damaged or if the wrong item was sent, please reach out to us immediately at lecopetscare@gmail.com with photographic evidence. We will assess the situation on a case-by-case basis and strive to resolve it promptly.

4. Customer Satisfaction: While we do not offer returns or refunds, your satisfaction is important to us. If you are dissatisfied with your purchase for any reason, please reach out to us at lecopetscare@gmail.com, and we will do our best to address your concerns.

Contact Information: If you have, please email us at lecopetscare@gmail.com.

We appreciate your understanding and thank you for supporting Lé Co.